Frequently Asked Questions!

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FAQ’s

  1. What is PRIDE MART and what do you sell?
    PRIDE MART is an online store offering fashion, lifestyle, and home decor products with a focus on inclusivity and pride. We carefully curate items from trusted suppliers to bring you unique products.
  2. Where do you ship to?
    We currently ship to the USA. We are always working on expanding our reach, so stay tuned for updates!
  3. How long does shipping take?
    Shipping times vary depending on the supplier. We usually ship in 4-5 business days. You will receive tracking information once your order is processed.
  4. Can I track my order?
    Yes, we provide tracking details via email once your order is shipped. You can follow your package in real-time to see its progress.
  5. What is your return/refund policy?
    We offer a hassle-free return and refund policy. If you are not satisfied with your purchase/product is damaged/not as per description, simply contact us within 10 days of receiving the item, and we will assist you with the return or exchange.
  6. Do you offer customer support?
    Absolutely! We are here to help. You can reach our customer support team via email at [pride_mart@vishaldigitalmarketing.com], and we will get back to you as soon as possible.
  7. Are there any hidden fees at checkout?
    No, we believe in transparency. The price you see at checkout is the final price, including any shipping fees. There are no hidden charges.
  8. What payment methods do you accept?
    We accept all major credit cards, PayPal, and other secure payment options for your convenience and security.
  9. Can I cancel my order after placing it?
    You can cancel your order within 24 hours of placing it. After this period, the order will have been processed, and we won’t be able to cancel it. However, you can always request a return after receiving the item.